Healing 4 Soul Wellness Sima Ash, CHom, CCP, CPN
At Healing 4 Soul, our goal is to make our facility accessible to as many families as possible. Because of the nature of these appointments, we maintain a full schedule with ample time given to each scheduled appointment to provide each patient the highest quality health care. When someone cancels shortly before the appointment or is a “no-show,” we miss the opportunity to treat another individual. As a courtesy, please call us as soon as possible if you need to cancel your scheduled appointment so your time can be reassigned to another patient.

Scheduling Appointments
Your appointment will be scheduled for California time. Please be sure to clarify the correct time when you make your appointment. To schedule, change, or cancel an appointment - regardless of whether it is in office, by phone or skype - please call (800) 669-0358 as soon as possible.

Initial (New Patient) Appointments
Because new patient consultations require up to 1 1/2 hours of time, they are generally scheduled several weeks in advance. Therefore, to cancel or change an initial appointment, we require that you call us at least two BUSINESS days (not including holidays or weekends) in advance. A late cancellation will be considered the same as a no-show, and may be billed for up to the full scheduled time.

Follow Up (Established Patient) Appointments
All follow up appointments – including in office consults, phone consults, and skype appointments– must be cancelled or changed at least 48 hours prior to the appointment to avoid a charge. Late cancellations and no-shows for all follow up appointments may be billed for up to the full scheduled fee.

Late Arrivals for Appointments
For the convenience of all our patients, we make every effort to stay on schedule. When you are late for your appointment, this can affect all the subsequent appointments that day. In fairness to other individuals, please be aware that if you are late, your time may be cut short so that the next appointment can begin on time.

Exceptions
We understand that emergencies or other circumstances beyond your control may require you to be late or miss an appointment. If so, please let us know as soon as possible. We may consider exceptions on a case by case basis. We appreciate your understanding and cooperation.